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CellarMan Q&A

What is CellarMan?

CellarMan is an Internet based cellar management program. It allows you to keep track of wine that you buy and store and drink. It's a fun and easy way to manage your cellar.

How much does CellarMan cost? Can I use it for free?

CellarMan costs as little as $10/month, less than a bottle of wine. When you first sign up, your first month is free. There is no obligation to continue. If you wish to continue, simply pay the invoice for the term agreed before the month is up.

What's so smart about it?

CellarMan is the only Internet based cellar management program that allows you to view and manipulate your cellar graphically. See at a glance where each of your wines is stored. Click on it to view full details. Move a bottle to another location or another rack or bin by simply clicking on the bottle and selecting an empty spot at the destination. Updates, in both the wine database and program features are continous and instantaneous. You don't have to wait until the next upgrade is released, next year.

What do I need to make it work?

Since we host CellarMan for you, there is nothing to download or install. All you need is one of the following browsers: Internet Explorer 6, Firefox, Netscape 7.2 or Safari and Internet access. For CellarMan to work, you must enable cookies.

What are cookies?

Cookies are small parcels of information sent by our server to your web browser to keep track of your user settings. The cookie only lasts for the session ie. until you log-out or close your browser, then it is deleted.

Do you provide any support?

We provide unlimited support via email for all our customers.

What about upgrades?

We are developing and testing new features all the time. As a hosted service, as soon as the new feature is added, it is available to everyone - immediately. CellarMan is run by full time professionals, not by part-time "can't find enough time" operators. If you have a problem, it will be fixed. Also, send us your suggestions for improvements, we love to hear from you.

Are there signup fees? Termination fees? Upgrade fees? Any hidden fees we should know about?

No. We don't like those 'gotcha' fees either, so we don't charge them. The only fee you will ever be charged is what you have agreed to in the billing plan.

How does your refund policy work?

CellarMan is a pay-as-you-go service so we don't provide refunds. You are billed every term for the term of service you have chosen. You can cancel the service at any time, but you are responsible for the charges already incurred until the end of the term.

Is CellarMan reliable, secure and confidential?

We take all reasonable precautions to keep your information safe and secure. We host our data at a state-of-the-art data center with security, high uptime and high Internet bandwidth. Each night our system is backed up both on-site and off-site. In a catestrophic failure, the data could be rebuilt on another system. Each individual account is protected by a seperate account and password.

Can I export my data if I don't want to use CellarMan anymore?

Yes. You can export your complete data for safe keeping or to install on another program. The exported data is in CSV (comma seperated value) format, which can be imported into spreadsheets or databases.

Can I use it on my PDA?

Yes. If you can access the Internet with your PDA and a browser, you can access CellarMan. Alternatively, you could export the data and import it into a spreadsheet on your PDA.

Can I install CellarMan on my own PC or server?

We only offer a hosted service. That way, we maintain the servers, the security, all the updates and improvements, so you don't have to worry about anything - except finding good wine.

Can I change my account?

You can change your billing term at any time and it will be reflected in your next invoice.

If I don't like CellarMan, can I cancel at any time?

Yes, just cancel the account from within CellarMan, no questions asked.


CellarMan is an Internet based, full featured wine management program that costs less than a bottle of wine per month. There is no contract to sign and there are no set-up or termination fees. You can cancel at any time.

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